// Shah Alam · Solutions Architect & AI Builder

17 years building
enterprise systems.
Now building AI products.

Most people in AI come from either research or startups. Shah Alam comes from the enterprise. That changes everything about how AI gets built and deployed.

From global consulting firms to shipping his own AI SaaS products — the thread is the same: make complex technology work in the real world.

17+
years in enterprise tech
3
global firms
2
AI products live
"The gap between an AI demo and a production system
isn't a technical problem. It's an architecture problem."

Enterprise AI fails not because the models aren't good enough — they are. It fails because the people designing the integrations don't understand the systems they're connecting to. zerotomodel exists to close that gap.

// what I do
Areas of Depth

AI Product Engineering

Building production AI applications using LLMs, Claude API, and Cloudflare Workers. From prompt architecture to deployed SaaS.

Enterprise Architecture

17 years designing systems that scale — cloud platforms, API-led integrations, event-driven architectures, and data platforms.

Solutions Consulting

Translating complex technical realities into business outcomes. Trusted advisor to C-suite, product teams, and engineering leads.

AI Workflow Automation

Replacing manual enterprise processes with LLM-powered pipelines — document analysis, NLP classification, and GenAI integrations.

// career
17 Years in Three Chapters

Three distinct eras across six industries. Each one building on the last.

Chapter 3
At Scale
2022 — Present
Aviation · E-Commerce · Public Sector

Leading architecture for the kind of programmes most engineers only read about. Consolidating 23 global e-commerce platforms onto a single unified ecosystem. Designing event-driven data platforms that feed real-time decisions into airline operations. Multi-million-pound transformation programmes, C-suite trust, and delivery that ships.

23 platforms → 1 ecosystemAirline ops · real-time dataAWS · Salesforce · MuleSoft · Oracle
Chapter 2
Depth Over Breadth
2016 — 2022
Telecom · Finance · Legal

Six years embedded in telecoms, financial services, and legal platforms — architecting voice platforms, API integrations, and customer experience systems for some of the UK's largest organisations. Learning how the pipes actually work before trying to rewire them.

Microsoft Teams Voice architectureEnterprise API ecosystemsTelecom-grade reliability
Chapter 1
Where It Started
2011 — 2016
Telecom · Banking · E-Commerce

The foundational years. Played a founding role in building India's first mobile money service — navigating the intersection of telecom infrastructure, banking regulation, and consumer product. Early proof that the most interesting problems live at the boundary between industries.

India's first mobile money serviceBI · CRM · service assuranceCross-sector architecture
// technical stack
Tools & Technologies
AI & LLMs
Claude APIOpenAIPrompt EngineeringLLM Workflows
Cloud
AWSAzureCloudflare Workers
Architecture
REST APIsMuleSoftEvent-DrivenEnterprise Integration
Build
PythonTypeScriptNext.jsAstro
// credentials
Certifications
AWS Certified Cloud Practitioner
Microsoft Azure Fundamentals
Professional Scrum Product Owner
ITIL 4 Foundation
TM Forum — AI, Data & Platform

Let's build something worth building.

Open to consulting on enterprise AI strategy, solution architecture, and AI product development. If you're serious about deploying AI that actually works in production — let's talk.